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531 Port/airport Jobs found

$190k-268k/year

  • Ability to turn strategy into execution, including taking on an agile approach with a “learn fast” mentality – experience in driving material change, being well-versed in change management
Posted 5 months ago

$74k-92k/year

  • Provides leadership to a 2-4 member team (analysts)
  • Provide analytical support to leadership on day-to-day functions that help them make data-driven decisions and answer key questions from the eTeam
Posted 5 months ago
  • Build high-quality dashboards, tools and reports for NOC/AO leadership, eTeam, front-line management, and individual business teams throughout the organization
  • Automate existing manual reports and processes to improve operational throughput
Posted 5 months ago
  • Execute solutions to business problems using data analysis, data mining, optimization tools, statistical modeling and machine learning techniques
  • Develop and validate evaluation metrics and models to analyze business performance and areas of opportunity
Posted 5 months ago
  • Lead a team of Representatives to ensure daily roster needs are met in an efficient manner
  • Calls for shift coverage as needed, in compliance with FAA regulations and in accordance with the CBA contractual requirements
Posted 5 months ago
  • Leads the design, development and planning for solutions and technology standards to solve complex business problems
  • Hands-on development, Support and troubleshooting software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions
Posted 5 months ago

$210k-354k/year

  • Development of capacity plans for each schedule to optimize aircraft assignments and patterns of service
  • Proactive identification and evaluation of initiatives to improve the profitability and competitiveness of the United network
Posted 5 months ago

$100k-105k/year

  • Develops strategies and initiatives to improve Inflight Safety performance
  • Interacts and presents recommendations to Inflight and other corporate leadership based on shared interest agenda to ensure mandates/initiatives support safety objectives
Posted 5 months ago
  • Lift baggage, boxes, or cargo weighing up to 70 lbs. when loading/unloading aircraft, carts, and containers
  • Loading/unloading may require lifting over 100 items for a single aircraft
Posted 5 months ago

$18/hour

  • Identifying and checking tools, test equipment and certain commodities in and out of the warehouse, as well as the service, cleaning, inventory storage and accounting of tools, test equipment and commodities used in the daily operation
  • Performing routine maintenance tasks of a general nature, such as servicing, cleaning and transporting equipment as well as cutting, sizing, and forming materials
Posted 5 months ago

$127k-211k/year

  • Oversight of departmental strategy and business plan through direct leadership of management team within all assigned regions
  • Oversight for financial and budgetary compliance for all assigned Contracted Vendor Line Maintenance regions
Posted 5 months ago

$18/hour

  • Identifying and checking tools, test equipment and certain commodities in and out of the warehouse, as well as the servicing, receiving, cleaning, transportation, inventory storage and accounting of tools, test equipment, parts and commodities used in the daily operation.
  • Perform routine maintenance tasks of general nature, such as servicing and transporting equipment.
Posted 5 months ago
  • Control Movement of aircraft to and from ramp areas
  • Monitor inbound and outbound operations and determine the best course of action to manage the movement
Posted 5 months ago
  • Manage day to day operations, performance, resource planning, flight delay and disruption handling, work assignments and training coordination within the area of responsibilities
  • Manage, monitor and report service partner performance
Posted 5 months ago

$23-27/hour

  • Troubleshoot, repair and complete preventative maintenance on Ground Service Equipment (both motorized and non-motorized)
  • Work will include diagnostic testing and repair of gas engines, transmissions, suspension and brake systems
Posted 5 months ago

$23-27/hour

  • Troubleshoot, repair and complete preventative maintenance on Ground Service Equipment (both motorized and non-motorized)
  • Work will include diagnostic testing and repair of gas engines, transmissions, suspension and brake systems
Posted 5 months ago

$48k-65k/year

  • Troubleshoot, repair, and complete preventative maintenance on Ground Service Equipment (both motorized and non-motorized)
  • Work will include diagnostic testing and repair of gas engines, transmissions, suspension and brake systems
Posted 5 months ago
  • Strong mechanical aptitude and attention to detail are essential for this critical position.
  • Unlike smaller regional airlines, you’ll have the opportunity to work on larger, highly sophisticated aircraft with United.
Posted 5 months ago

$15-21/hour

  • Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggage
  • Preparing tickets, determining fares and routing to assure passenger's travel needs are met
Posted 5 months ago

$20/hour

  • Identifying and checking tools, test equipment and certain commodities in and out of the warehouse, as well as the service, cleaning, inventory storage and accounting of tools, test equipment and commodities used in the daily operation
  • Performing routine maintenance tasks of a general nature, such as servicing, cleaning and transporting equipment as well as cutting, sizing, and forming materials
Posted 5 months ago
United Airlines
Director - Service Transformation
United Airlines - Posted 5 months ago
$190k-268k/year  + Equity
*high salary
*Based on 0 Executive salary records

Full-time

Chicago, IL

Category
Executive
Experience
Manager
Company size
84k employees

Airport:  O'Hare Intl

Executive Job description

Job overview and responsibilities

The Director of Service Transformation is responsible for the development and modernizing of the tools, systems, and processes to support customer contact centers and their operational activities. Successful candidates will work collaboratively across the organization, including with our digital technology, operational teams in the field, and corporate support teams to improve the quality of our employee and customer experience. This role includes innovations to improve experiences across the journey. This individual will direct a team that will work with key stakeholders to develop, implement and help sustain initiatives passionate about improving the customer experience, reducing friction, reducing cost and maximizing revenue.

  • Ability to turn strategy into execution, including taking on an agile approach with a “learn fast” mentality – experience in driving material change, being well-versed in change management
  • Develop, lead, and execute all aspects of a strategy and roadmap for key projects that include field input, balance speed to market with quality, while improving employee experience, supporting commercial goals, and driving customer happiness with the contact center experience
  • Command of dynamic business case development, accounting for elements such as contact volume, productivity/efficiency, enhanced revenue opportunities, and customer experience; will include budget responsibility
  • Capabilities acumen, from design thinking to requirements development to understanding the development lifecycle and user adoption — understanding large-scale front-line employee tools; comfortable with “talking tech” from a business standpoint
  • Collaborative, team player that can constructively work across the enterprise – solid skills in influencing while also being open-minded
  • Lead cross-functional teams to optimally run several concurrent projects and coordinate implementation plans
  • Keep leadership advised of project portfolio and health through regular status updates and executive-level presentations
  • Regularly spend time in the field to gauge operational needs and establish relationships with operational leaders to ensure priorities are appropriately aligned
  • Provides leadership to a team of senior managers, managers, analysts, professional staff, and frontline employees

Qualifications

Required

  • Bachelor's Degree in Business, Operations Management, Public Relations, or a related field
  • 7+ years of operations management experience and project management experience
  • Proven leader of cross-functional teams
  • Strong verbal and written communication skills - with a strong executive presence
  • Proven project planning and execution
  • Microsoft Office and analytical skills
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is a crucial function of the position

Preferred

  • MBA, advanced degree, or 5 years of airline operations experience