Delta Airlines

Support Coordinator BOS

Delta Airlines - Posted 1 month ago
$39k-51k/year  + Equity


Boston, MA

Airport Cleaning Agent
Career Level
Mid-Level, Senior
Company size
83k employees

Airport:  Logan Intl

Airport Cleaning Agent Job description


  • Responsible for day-to-day implementation of local cleanliness activities and monitoring local inventory rates supporting corporate and divisional goals and initiatives. 
  • Ensures a seamless and quality execution of cleanliness methods and standards within aircraft cabin and airport facilities
  • Conducts “on the spot" auditing of supplier cleanliness activities and services within facilities and onboard aircraft against standardized specs, Cleanliness methods & standards and/or the Delta CareStandard.
  • Promotes the Delta culture of clean amongst suppliers and within the operation daily; acts as the Delta Cleanliness champion at assigned station
  • May assist with drafting clean-related correspondences at the local level
  • Provides on the spot identification of and resolution to cleanliness concerns or less than acceptable cleanliness supplier performance
  • Coordinates with Cleanliness Strategy team & Cleanliness Operations analysts and leadership to ensure daily activity data is provided timely and accurately.
  • Uses technology devices to capture and report cleanliness data for assigned station
  • Works a shift-like schedule that will include nights, holidays and weekends
  • Responsible for leading constructive and proactive performance conversations at local level with supplier leadership
  • Embraces diverse people, thinking and styles
  • Consistently makes safety and security, of self and others, the priority


  • Knowledge of MS Office (Outlook, Excel, Word, PowerPoint, Photoshop)
  • Basic knowledge of airline operations metrics
  • Ability to communicate well both orally and written; must speak English fluently
  • Must be performing satisfactorily in current position
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.
  • Demonstrates that privacy is a priority when handling personal data
  • Embraces a diverse set of people, thinking and styles
  • Consistently makes safety and security, of self and others, the priority


  • Bachelor’s degree and/or equivalent years of work experience
  • Prior experience in airport or hospitality operations, frontline positions, cleanliness, safety or vendor relations
  • Frontline airline operations experience
  • Ability to speak another language or languages in addition to English

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