United Airlines

Supervisor - Station Operation Center (SOC) Move Team

United Airlines - Posted 1 month ago
$91k-150k/year  + Equity

Full-time

Los Angeles, CA

Category
Airport Operations
Career Level
Mid-Level, Senior
Company size
84k employees

Airport:  Los Angeles Intl

Airport Operations Job description

There’s never been a more exciting time to join United Airlines. We’re on a path toward becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have an outstanding responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package sought at keeping you happy, balanced and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space-available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the outstanding service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. The Airport Operations division keeps operations at our airports running smoothly through planning, organization, supervision and execution.

Job overview and responsibilities

Responsible for supporting the AO Move Team Managers with the management of the AO Move Team comprised of a dedicated union workforce of Move Team Employees (MTEs).

Standard Operating Procedures:

  • The Supervisor maintains a current understanding of the work scope and develops SOPs for the employees.
  • The Supervisor will act as a Subject Matter Expert (SME) on all aircraft fleet movement activities; safety, service and procedures.
  • Oversight of hiring and training Move Team employees & bringing them current with their skills in accordance with United LAX requirements and standards.
  • Oversight of third-party contract work involving aircraft moves.
  • Oversight of station APU reduction initiatives and performance involving multiple work groups.
  • Partner with the Ground Service Equipment department to ensure planned reliability for Move Team equipment.
  • Support of Core4 SOC initiatives.

Safety, Security, and Regulatory Compliance and Training:

  • Leading and integrating a Safety Culture.
  • Leads Move Team programs and initiatives to align with DOT, FAA and corporate regulations.
  • Handles real-time training, intervention, and administration with regard to partnerships with United BTW, United Tech Ops, LAX Airport Authority (LAWA), and UAX.
  • Ensures that employees are compliant with all mandatory training requirements and meet standards.
  • Provides feedback and documentation to AO Move Team Managers to support regularly scheduled performance reviews with employees and manage a high level of work standard.
  • Collaborates with cross-divisional leadership in the definition of and resolution of aircraft move-related problems/issues.

United Airlines is an equal-opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as the need arises by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request an accommodation.

Qualifications

Education

  • High School Diploma, GED, or education equivalent required
  • Bachelor of Science degree or equivalent preferred

Experience

  • 3 years of airline operational experience in a hub environment preferred
  • Previous experience working in a union environment preferred
  • Supervisory experience preferred
  • Outstanding communication skills
  • Ramp and aircraft tow/push experience preferred
  • Familiarity with ATC communication preferred
  • GSE experience preferred

Other

  • Must be flexible and willing to work any shift in a 24 hour/7 day a week operation including weekends, nights and holidays
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interviews required to meet job qualifications
  • Reliable, punctual attendance is a crucial function of the position
  • Must possess a valid, active driver’s license

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