Manchester Airports Group

Senior Cleaning Operative

Manchester Airports Group - Posted 8 months ago
£21k-21k/year  + Equity
*high salary
*Based on 0 Airport Cleaning Agent salary records


Stansted Mountfitchet, ENG

Airport Cleaning Agent
Company size
12k employees

Airport:  Stansted (STN)

Airport Cleaning Agent Job description

 We currently have opportunities to join our Soft Services Team in London Stansted Airport as a Senior Cleaning Operative. This role is a critical part of the operation and key to our success. The structure allows internal progression within the Soft Services Department.

In this role, you will be responsible for ensuring the terminal is clean 24/7 365 days a year whilst Health and Safety Regulations are adhered to. You will need to be self-motivated with the ability to identify and complete tasks without direct supervision. As a Senior Cleaning Operative, you will be able to deputize for the Cleaning Co-ordinator during the times of absence or when the operation requires it and support them with cascading information to team members as required.

The successful candidate will need to be a strong team member who works well with others and is proud to work for London Stansted Airport. You will need excellent attention to detail and a strong technical understanding to be able to guide team members.


  • Senior Cleaning Operative – London Stansted Airport
  • Permanent - full-time role - 40 hours per week (Day & Nights)
  • Salary starting at £20,748, rising to £21,428.76 after three months + 17.5% shift allowance
  • Free on-site parking whilst working/Up to 80% discount on bus, coach, and rail

Principal Accountabilities:

  • To provide a clean Terminal 24/7 365 days a year to ensure our customers always receive an excellent customer experience
  • Ensure the successful day-to-day delivery of cleaning and waste away in the allocated area of responsibility.
  • Provide the highest level of service within their area of responsibility in line with the agreed standards.
  • Respond positively, politely, and promptly to all customers and carry out duties in a professional and courteous manner.
  • To ensure COSHH and Health & Safety regulations are adhered to, and any incidents are reported in line with procedures.
  • Be responsible for providing support to all areas within the Soft Services delivery such as (but not restricted to) roadside and airside litter picking, waste away functions, plant and engineering facilities and office cleaning.
  • Ensure timely fault reporting of any asset failures and health and safety occurrences.
  • Be responsible for the smooth operation of relevant equipment reporting any maintenance issues in line with procedures.
  • To present themselves on time and as per the rostered schedule and notify any absences via the approved MAG portal in a timely manner
  • To assist with additional duties including but not limited to preparation of daily consumables, equipment, and laundry tasks.
  • To provide technical guidance to team members on cleaning methods, and safe use of machinery and assist with the maintenance of professional standards.

Knowledge, Experience, and Skills

  • Ability to handle heavy equipment and machinery used in cleaning (after receiving full training)
  • Knowledge of cleaning chemicals, proper storage, and disposal methods 
  • Basic level of spoken English required to understand safety instructions and liaise with customers
  • Health and Safety awareness including responsibility for own PPE which will be provided (COSHH)
  • Experience in providing cleaning services
  • Ability to undertake priority cleaning such as spillages including bodily fluids
  • Ability to complete all allocated cleaning tasks as required.
  • Ability to provide technical guidance to team members on cleaning methods, and safe use of machinery and assist with the maintenance of professional standards.


As a MAG employee, you will have access to some great benefits including; 

✈ Free on-site parking whilst working

✈ Free Airport parking when you go on holiday (subject to availability and pre-booking)

✈ Access to “Benefits me – My MAG rewards” portal with discounts and savings

✈ 24-hour Employee Assistance Programme

✈ MAG Pension scheme

✈ Discounts on MAG products such as Escape Lounges and holiday parking at our Airports

Did you know? You can get up to 80% discount on bus, coach, and rail!

 The easy and cheap way to get to work at the Airport is by public transport. The Airport Travelcard is very simple to use and you have the option of purchasing monthly or annually from the Airport Commuter Centre.

Depending on your home postcode (please check the route you need) you are entitled to an Airport Travelcard. You have the option to purchase a monthly, 3 monthly, 6 monthly or annual Airport Travelcard – giving you more savings! An annual Travelcard gives you two months FREE! Learn more by clicking here.

How to apply

Please submit an up-to-date CV.

Successful applicants will be subject to background checks and will have to submit a 5-year checkable work history. 

Equal Opportunities

MAG is a values-led organization and we are committed to providing equal opportunities in all areas of work and business. We want people to achieve their best, which will in turn positively impact our customers and the communities in which we live and work. At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

Reasonable Adjustments

As an inclusive employer, MAG wants to see every candidate performing at their best throughout the job application process, interview process, and whilst at work. We, therefore, encourage you to email one of our Recruitment Coordinators to inform us of any reasonable adjustments you might need to enable this to happen. Our email address is

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