Manchester Airports Group

Security Welfare Manager

Manchester Airports Group - Posted 9 months ago
£34k/year  + Equity
*high salary
*Based on 0 Airport Operations Agent salary records


Manchester, ENG

no experience required
Company size
12k employees

Airport:  Manchester Intl (MAN)

Airport Operations Agent Job description

As our business is growing, and our passenger numbers are increasing we are looking for a Security Welfare Manager to join our busy Security Team at Manchester Airport

The job holder will direct how people's casework is managed, Determine when and how to use additional services, such as Occupational Health and Physio services, and use people data to identify trends and inform local people strategies.

Based on the operation, in the security hall, the Welfare Manager is responsible for:

  • All Return to Work interviews
  • Intelligent use of Occupational Health and Physio referrals to promote attendance and wellbeing
  • Understanding when to use HSE Stress Assessment and follow-up actions 
  • Proactive absence management and support.
  • Management of short-term and long-term absence
  • Completion of all Attendance Review Meetings
  • Completion of all absence concern meetings
  • Review and report on team absence, and support managers by ensuring all actions are taken
  • Review of absence levels, trend analysis, and rectification
  • The promotion of positive people engagement
  • Continuous Improvement – act on trends and feedback to promote best practices throughout the operation.
  • Understanding business aims, including our partnership with the Trade Union, to achieve mutual aims.

Key Contacts and Relationships

  • Colleagues
  • Management team – deployment manager, compliance manager, SSDMs.
  • Occupational Health and Physio teams
  • Compliance Team
  • Resource Scheduling
  • Trade Union
  • Customer service teams, including CEMs and Ambassador colleagues
  • Complaints teams
  • Airlines and Handling agents
  • Control Authorities


As a MAG employee, you will have access to some great benefits including; 

✈Free on-site parking whilst on duty

✈ Free Airport parking when you go on holiday (subject to availability and pre-booking)

✈ Access to our reward portal with discounts and savings

✈ 24-hour Employee Assistance Programme

✈ On-site discounts and heavily discounted staff shop

✈ MAG Pension scheme which doubles your contribution

✈ Discounts on tram and train travel to work

✈ Discounts on MAG products such as Escape Lounges and holiday parking at our Airports

✈ Fantastic career development opportunities

✈ Full uniform provided in the training

The advert will close once we receive sufficient applications, so apply today to avoid disappointment. Please include your CV and a cover letter outlining how you meet the criteria. 

Equal Opportunities

MAG is a values-led organization and we are committed to providing equal opportunities in all areas of work and business. We want people to achieve their best, which will in turn positively impact our customers and the communities in which we live and work. At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

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