Security Officer

The Airport Search Unit Officer is a key role at Dublin Airport with responsibility for ensuring the secure, and efficient movement of passengers through the security process at Dublin Airport in a manner that enhances the customers’ experience.

This is a 24/7 shift-based roster, primarily based indoors in the airport but some opportunities may become available over time, to work outdoors at the vehicle checkpoints.

The contract on offer is a flexible contract of 30-40 hours (you are guaranteed 30 hours but flexibility is required to work up to 40 hours as required)

In addition, we offer:

• Starting salary of €29,483 increases to €43,658 (based on the 40-hour working week with progression over 7 years). The hourly rate for the role is €14.14 (inclusive of shift pay)
• Permanent role with full access to the company pension scheme.
• Comprehensive induction & training program (with ongoing assessment/exams for IAA certification)
• Continuous focus on training and development with excellent opportunities for career progression internally
• Subsidized staff meals and free coffee, tea & water across breakrooms
• Free car-parking for working hours with staff shuttle bus available
• Uniform and Safety shoes provided on joining.
• Travel Tax Saver Scheme and the Bike to Work Scheme
• Staff discount at “The Loop and theloop.ie” with 10% off purchases and frequent staff discounts across Dublin Airport & other discounts across the campus
• Various Wellbeing initiatives: Complementary Flu vaccines, health clinics, EAP assistance program, Focus on You Wellbeing services, access to on-site gym and swimming pool in ALSAA
• Active daa Charity of the Year activities, events and socials

Qualifications

• Availability to work in a 24/7 shift environment, where flexibility is required (shifts can include night duties, bank holidays and early morning starts).
• Ability to work in an environment where procedures and regulations must be adhered to
• Excellent communication and interpersonal skills
• An ability to read/write and comprehend English
• Professional in manner and behavior
• An understanding of and commitment to meeting passenger needs, with a desire to deliver excellent customer service
• Ability to work in a fast-paced environment which requires stamina to be on your feet and a level of physical agility to perform screening effectively.
• Achieve and maintain IAA Certification requirements (this is a requirement to continue in the role)
• Committed to daa values

The selection process for these roles will include online assessments, interviews, a 5-year background check, garda vetting and pre-employment medical (including color vision test). Please note that if you have lived or resided outside of Ireland for 6 months or more in the last 5 years you will be required to submit a police clearance certificate from that country(s) as part of the vetting process.

The daa is an equal opportunities company and positions are awarded solely on merit. Final decisions will be based on review across all stages of the recruitment process.

Responsibilities

• Screen all passengers, staff, contractors and visitors in accordance with statutory and regulatory requirements. This may include hand searches of persons and the use of equipment such as a Walk-Through Metal Detector.
• Screen all cabin baggage and items carried by staff, contractors and visitors as it passes through the X-Ray machine and physically searches hand baggage and other items as required.
• Handle and store safely recovered sharp items, liquids and gels from the security screening process.
• Provide passengers with information about regulatory requirements e.g. volume of liquids, as part of the screening process.
• Advise passengers of any queuing or congestion issues.
• Provide an excellent passenger security screening process that manages passenger needs while delivering full compliance with security requirements.
• Report any security screening issues or operational issues/faults with machinery to security management.
• Control access to security restricted areas, including a thorough examination of:
• Boarding passes (all types, including electronic or other)
• Access permits
• Electronic escort passes
• Examine vehicles and screen airport supplies with the aid of equipment, when necessary.
• Comply with fire, health, and safety requirements, reporting any concerns immediately.
• Manage the supply of trays and the loading of passenger items into trays and onto conveyor belts.
• Comply with the lost property procedure.
• Provide assistance in the event of an airport emergency or unplanned event including fire safety marshaling (as required).
• Undertake any reasonable duties as requested by Security Operations Management.