United Airlines

Safety Investigator

United Airlines - Posted 1 month ago
$76k/year  + Equity


Chicago, IL

Safety Specialist
Career Level
Mid-Level, Senior
Company size
84k employees

Airport:  O'Hare Intl

Safety Specialist Job description

There’s never been a more exciting time to join United Airlines. We’re on a path toward becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live, and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space-available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Our Network Operations team works around the clock to run United’s global operation, safely, reliably, and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.

Key Responsibilities:

The Network Operations Safety Investigator is responsible for the investigation of a variety of non-conformance and non-compliant events including, but not limited to, potential regulatory violations, failure to follow company SOP, reported need to modify company policy, interfaces between manuals, and follow-up on revised policies and/or procedures. Performs audits on various work groups and collaborates with multiple stakeholders to ensure the identified mitigation is appropriate. Responsible for safety reporting, investigation tracking, recordkeeping, and support for non-compliance and non-conformance events and incidents.

The Safety Investigator will document all findings and conduct reviews with leadership to include recommendations and best practices.

  • Conducts investigation of reported hazards within Network Operations to determine the need for documentation and collaboration with leadership on potential mitigations
  • Interface and collaborate with multiple organizations across the enterprise
  • Lead cross-divisional teams while conducting investigations and researching potential areas of non-compliance
  • Assist leadership with mitigation implementation and monitoring of corrective actions
  • Brief leadership on identified hazards, the progress of mitigation, and suggestions for modified mitigations after identified failures in process or procedures


United values diverse experiences, and perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

  • Undergraduate degree in Aviation related field or 5 years equivalent work experience
  • 3 years working for a Part 121 carrier in Network Operations, Flight Operations, Airport Operations
  • Must be an individual that is knowledgeable in Network Operations functions
  • The individual for this role must be a self-starter that can work well under pressure
  • Knowledge of 14 CFR Part 121 regulations
  • Ability to travel up to 10%
  • Regular business hours but needs to be available periodically to work off hours and potentially travel on weekends
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

  • Master’s Degree in Safety or Aviation related field
  • Experience with Safety Management Systems
  • 2 years in leadership roles
  • 1 year as a part 121 Dispatcher, Load Planner, Technical Operations, or Fleet Specialist
  • Certifications/Qualifications in Flight Dispatch, American Society for Quality, or IOSA Lead Auditor
  • Experience in Dispatch, Load Planning, Station Operations, or Fleet Management
  • Previous Safety Risk Assessment experience

 United Airlines is an equal-opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected statuses as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request an accommodation.

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