Ramp Supervisors - Newcastle Airport

At Jet2.com we are proud to deliver a VIP Service to our customers. Building on our established operation at Newcastle Airport, we are now expanding our fantastic Red Team to include Airside handling and are now recruiting our own in-house Ramp and Baggage teams to allow us to fully manage our service delivery and ensure we deliver a fantastic service to our customers each and every time!

What will you do as a Ramp Supervisor?

• Manage the overall performance of the Ramp Agent and Ramp Team Leaders and ensure effective allocation and management of resource at all times.
• Provide operational supervision of the ramp handling function, playing a vital part in the achievement of on time departure targets.
• Lead, support and develop the Ramp team, including all aspects of people management.
• Play a pivotal role as an ambassador of our safety-first culture, making sure your Team drive the culture through every aspect of their work.
• Work closely with our Passenger Service Supervisor colleagues to deliver an efficient and friendly service that meets the needs of our customers and promotes our brand values

This role is pivotal to the delivery of an effective airside operation. In overseeing and managing the ramp handling operation you’ll play an integral part in ensuring we achieve our On Time Performance, Safety and Customer Satisfaction targets.

What Can We Offer You?

We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including: -

• Excellent Salary with annual pay review
• Generous Discretionary Profit Share Scheme
• Free Car Parking
• Free Uniform
• Contributory pension scheme
• 3 x Salary Life Assurance
• 34 days holiday entitlement per annum (pro rata dependent upon contracted hours)
• Option to buy and sell annual leave
• Cycle to Work Scheme
• Career progression opportunities
• Access to Mental Health First Aiders
• Employee Assistance Programme including professional counselling
• Colleague discounts on Jet2holidays and Jet2.com holidays and flights
• Recommend a Friend scheme (£250 for successful referrals)
• Many retail discounts on travel and leisure, health, & wellbeing, eating out, shopping & lifestyle

This role is available on a 40 hour per week permanent contract basis. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts will cover our 24/7 operation and will include working weekends and bank holidays.

With extensive experience within a Ramp handling role, you will have strong knowledge and experience of the full range of Ramp procedures. Previous experience of supervising or leading teams within an airside operational Ramp environment is required along with the ability to prioritise effectively and ensure the safety of our customers, yourself, and your Team. Additionally, you will ideally hold a valid Airside Driving Permit for Newcastle Airport.

Apply now to join our fantastic team and we look forward to welcoming you onboard!