GAT Airline Ground Support

Ramp Manager- Cargo

GAT Airline Ground Support - Posted 27 days ago
$70k-124k/year  + Equity

Full-time

Dallas, TX

Category
Airport Ramp Supervisor
Career Level
Manager
Company size
3k employees

Airport:  Dallas/Fort Worth International

Airport Ramp Supervisor Job description

We are seeking a highly motivated individual, a self-starter, and a team player, with a strong drive for results and continual improvement. By joining our team, you will enjoy a competitive salary, great benefits, and a creative and energetic work environment.

Job Summary

The cargo and Warehouse Manager Position will have the responsibility for enforcing safety policies, procedures and working conditions that affect the employee on the job. Responsible for the immediate work environment as well as the actions of all persons who report to them. Must communicate all safety policies and procedures within their operation. Direct and coordinate activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. The Cargo and Warehouse manager must consistently display a professional and positive image.

Job Duties

  • Knowledge of American, Delta and/or United is a plus.
  • Must have previous management experience in cargo handling or handling these air carriers.
  • Must be willing to travel for training for week minimum at a time during the training period.
  • Able to work nights, weekends, rotating shifts including holidays when needed or required.
  • Must pass Airport SIDA, USPS background, and clear CBP.
  • The cargo and Warehouse Managers must be able to conduct monthly safety meetings for all employees (without exception).
  • Must be able to maintain Airline KPI goals, station audits and "at risk" behavior audits.
  • Participate in monthly company safety conference calls.
  • Able to communicate and instill safety awareness in all employees including new hires.
  • Work in conjunction with Customers to determine manpower requirements for group movements, peak travel holidays, of scope and flight schedule changes.
  • Oversee recruiting and placement efforts to ensure staffing levels meet requirements and exercise the best possible effort to follow any instructions provided by Customer or their designee regarding standards, procedures, and practices.
  • Ensure compliance with all regulatory agencies including,
  • Specialized aviation expertise involves in-depth knowledge of policies and procedures for the following agencies: Federal Aviation Administration (FAA), Transportation Security Administration (TSA), Occupational Safety and Health Administration (OSHA), and United States Customs; budget preparation; quality control techniques; and the development and implementation of safety programs. EPA, US Dept. of Labor and EEOC.
  • Investigate, report and implement corrective action for any incident of aircraft damage or employee injury and conduct/participate in employee coaching and counseling as necessary.
  • Oversee any disciplinary action resulting or potentially leading to termination in order to ensure proper documentation and consistent application of policies. Coordinate purchases for operational necessities and ensure adequate supplies are available to meet customer standards.
  • Review final payroll and daily hours to ensure salaries and wages remain within budgetary restraints.
  • Monitor the impact of operational irregularities on such costs and ensure that out-of-scope is documented and approved accordingly.
  • Conduct weekly Lead/Supervisor meetings, and daily briefings with CSR, participate in employee shift briefings engage in team meetings as required.
  • Observe and ensure full compliance of uniform and appearance guidelines and inspect the facility daily including supply rooms, storage rooms, storage, break rooms and office areas.
  • Review all daily, weekly and monthly operational reports to ensure proper dissemination, including but not limited to, shift reports, disciplinary actions, incident reports, safety meeting minutes, monthly summary reports, pay change notices, employee evaluations, work orders, or any other local reporting medium. Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling, CQA performance and bin loading (hub conformance).
  • Administer station operational plans such as warehouse FOD, safety, winter operation and baggage plans.
  • Complete personnel evaluations on supervisors, leads and CSR, administrative assistants.
  • Liaise with all customer service, airport, USPS and our customers.
  • Respond to and/or investigate concerns reported by customer's supervisory personnel. Perform routine visits to various authorities to discuss issues and concerns.
  • Attend all local airport tenant, security and safety meetings

Requirements

  • Strong understanding of Airline Cargo Operation
  • Must be at least 18 years of age and possess basic computer experience (6 months+) and type at least 35 words per minute.
  • 4-year college degree in a relevant field is strongly preferred or equivalent experience
  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
  • Ability to read, fluently speak, and understand the English language.
  • Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
  • Must be free of disqualifying crimes and able to pass a pre-employment drug test.
  • Must have reliable transportation and able to work weekends, holidays, and days off.
  • 25% travel

Other duties as assigned

GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.GAT Airline Ground Support is a drug-free workplace and conducts a random drug test. Employment with GAT Airline Ground Support is contingent upon a clear driving record, 10-year criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

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