Japan Airlines

Passenger Service Representative

Japan Airlines - Posted 1 year ago
$46k-58k/year  + Equity
*high salary
*Based on 0 Customer Service Agent salary records


San Francisco, CA

Customer Service Agent
Junior, Mid-Level, Senior
Company size
33k employees

Airport:  San Francisco Intl (SFO)

Customer Service Agent Job description

This position will represent Japan Airlines (JAL) as a Passenger Service Representative at San Francisco International Airport by providing superb quality services to our passengers.

Responsibilities include performing arrival/departure duties, check-in, escorting passengers, VIP, gate handling, VIP lounge handling, and other necessary passenger handling. The position is full-time and offers competitive health and vacation benefits.

Minimum Requirements

  • Available to work weekends and holidays
  • Excellent interpersonal communication skills
  • Proficiency in MS office products such as Outlook, Word, & Excel
  • Must be authorized to work in the U.S. (no visa support available)
  • Pursuant to San Francisco International Airport (SFIA) requirements, full COVID-19 vaccination is a requirement of the job. Applicants must be prepared, if offered a job, to present documentation of proof of vaccination prior to the first day of employment. Requests for accommodations due to a disability or sincerely held religious reasons will be evaluated in compliance with the law.

Preferred Requirements

  • Previous experience in airline passenger service handling is preferable
  • Japanese language skill is preferable
  • Knowledge of Amadeus Check-In/Reservation system preferred

We Offer

  • An open and multi-lingual office atmosphere
  • An opportunity to be part of the exciting global travel industry
  • A chance to develop professional skills with career growth opportunities

How to Apply

  • By E-mail
  • E-mail subject: <SFOKKU>LAST NAME/FIRST NAME
  • We are unable to answer questions about the status of your application on the phone. Your application will be reviewed, and if JAL is interested in an applicant for a position, an applicant will be contacted directly.

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