Passenger Service Representative

This position will represent Japan Airlines (JAL) as a Passenger Service Representative at San Francisco International Airport by providing superb quality services to our passengers.

Responsibilities include performing arrival/departure duties, check-in, escorting passengers, VIP, gate handling, VIP lounge handling, and other necessary passenger handling. The position is full-time and offers competitive health and vacation benefits.

Minimum Requirements

• Available to work weekends and holidays
• Excellent interpersonal communication skills
• Proficiency in MS office products such as Outlook, Word, & Excel
• Must be authorized to work in the U.S. (no visa support available)
• Pursuant to San Francisco International Airport (SFIA) requirements, full COVID-19 vaccination is a requirement of the job. Applicants must be prepared, if offered a job, to present documentation of proof of vaccination prior to the first day of employment. Requests for accommodations due to a disability or sincerely held religious reasons will be evaluated in compliance with the law.

Preferred Requirements

• Previous experience in airline passenger service handling is preferable
• Japanese language skill is preferable
• Knowledge of Amadeus Check-In/Reservation system preferred

We Offer

• An open and multi-lingual office atmosphere
• An opportunity to be part of the exciting global travel industry
• A chance to develop professional skills with career growth opportunities

How to Apply

• By E-mail
• E-mail subject: ＜SFOKKU＞LAST NAME/FIRST NAME
• We are unable to answer questions about the status of your application on the phone. Your application will be reviewed, and if JAL is interested in an applicant for a position, an applicant will be contacted directly.