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Alaska Airlines

Manager Compute Platforms

Alaska Airlines - Posted 1 month ago
$124k-161k/year  + Equity

Full-time

Seattle, WA

Category
Operations Manager
Career Level
Manager
Company size
23k employees

Deadline:  November 29, 2022

Airport:  Seattle Tacoma Intl

Operations Manager Job description

The Team

It should come as no surprise that Alaska Airlines is recognized as one of Seattle’s most desirable companies for engineers and information technology (IT) professionals. Our technology teams are regularly improving the way our guests experience air travel. We are innovators and creators, striving to continually improve our award-winning technology in ways that make travel as simple, enjoyable, and as seamless as possible. We are not content to rest on our successes. We take pride in the fact that our ideas have become the norm across the industry, and we are always thinking about what's next. Our culture of collaboration, history of launching industry-leading products, and experienced teams that work at the highest levels of software development help us to pioneer technologies that are creating an airline people love.

Role Summary

This role is responsible for the engineering and reliable operations of enterprise servers, storage, and backup platforms that support Alaska Air Group. As a people leader, the Manager of Compute Platforms, leads the day-to-day support of Compute Platforms, ensuring a stable, secure, and highly performing operation. As a people leader, this role must also be able to promote cross-departmental collaboration and take lead in driving process and systems improvements, with a focus on operational stability and security.

Key Duties

  • Leads a technical team of on and offshore resources that are responsible for the integrity, availability, and disaster recovery of critical infrastructure through automation, process improvement, monitoring, and metrics-driven methodologies.
  • Develops people through effective performance management and ongoing feedback, focusing on delegation for stretch assignments, growing and developing the team for capacity and growth, looking at performance across the team, and time management.
  • Manages all critical platforms to meet or exceed critical systems disaster recovery objectives.
  • Collaborates with other IT teams to improve systems support, monitoring, and administration.
  • Develops robust capacity planning and life cycle management processes.
  • Define the long-term strategy for Server Infrastructure, Storage Platforms and backup and recovery systems.
  • Leads and/or influences cross-divisional enterprise infrastructure projects related to Compute Platforms.
  • Writes business cases to gain support from senior leaders.
  • Develops people through effective performance management and ongoing feedback, focusing on delegation for stretch assignments, growing and developing the team for capacity and growth, looking at performance across the team, and time management.

Job-Specific Experience, Education & Skills

Required

  • 7 years of experience in IT, or related area.
  • Bachelor’s degree with a focus in a technical discipline, or an additional two years of relevant training/ experience in lieu of this degree.
  • Experience with:
  • Windows server, Linux, VMWare, Storage and Backup platforms, public cloud architectures, Citrix, DNS, authentication, storage, load balancing, databases, virtualization, security, and related technologies.
  • Scripting and/or programming languages (PowerShell, Python, Ruby, etc.).
  • Leading teams to create automation workflows and self-service capabilities to increase velocity and remove infrastructure friction Infrastructure as Code (ARM, Terraform, etc), VSTS Build and Release.
  • Leading medium and large-scale projects.
  • Proven ability to build, coach, and mentor teams.
  • Adaptive leader, sensitive to the needs of the team, and creating a culture of belonging.
  • Loves learning and development, embraces the practice of service leadership, and builds teams that are engage, thrive, and deliver results.
  • High school diploma or equivalent.
  • Minimum age of 18.
  • Must be authorized to work in the U.S.

Job-Specific Leadership Expectations

  • Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
  • Create a diverse and inclusive culture where all employees feel safe, included and they belong.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

  • Competitive total rewards package
  • Medical, dental and vision benefits
  • 401k match program
  • Monthly incentive pay plan
  • Annual incentive pay plan
  • Generous paid time off
  • Travel privileges on Alaska Airlines & Horizon Air

FLSA Status Exempt

Requisition ID 2022-8606

Equal Employment Opportunity

We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. If you’d like to view a copy of our affirmative action plans, please fill out an AAP Inspection Request Form. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.

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