British Airways

IOC Crew Executive

British Airways - Posted 26 days ago
£110k/year  + Equity


London, ENG

Career Level
Company size
37k employees

Airport:  Heathrow

Executive Job description

This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else

An exciting opportunity to work at the heart of the airline within Integrated Operations Control managing the Crewing Operation for our 24/7 Global Network. The team within the IOC has the responsibility to control the BA global operation, allocating aircraft and crew, planning flights and managing disruption to protect the customer proposition.

We are looking for candidates who have experience in an operational control or crewing background, who enjoy the excitement of the operation and who want to work with our Flight Operations and Inflight Customer Experience Teams in responding to changes in our operating plan.

With flights to over 200 destinations and up to 800 daily departures, no two days are the same and the role is key to ensure we have all of our flights crewed in line with company and regulatory requirements. The role has good variety, rotating through planning and the on-the-day operational positions covering either our short-haul or long-haul program to reliably deliver the operation for our customers.

Key duties;

  • Allocate Flight Crew or Cabin Crew to trips whilst carrying out checked to ensure this is done in a compliant, legal and cost-effective manner
  • First point of contact for an operating crew needing to contact the IOC for operational queries that arise and escalating anything to the crew controller as required
  • Support the crew lead working as a team to action tasks as directed to ensure appropriate resourcing of crew to the operation
  • Ensure systems are up to date and provide regular and accurate reporting to crew controllers to support decision making
  • Ensure that crew trips meet regulatory, legal and industrial rules

Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within BA, but you’ll also have access to our competitive reward and benefits package. This includes core company-paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial well-being. You can also sign up for a range of voluntary benefits such as Private Medical coverage, Dental and Critical Illness coverage, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us

We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities

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