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Ground Operations Trainer: Newcastle Airport

Jet2 - Posted 10 months ago
£32k/year  + Equity
*high salary
*Based on 0 Airport Operations Agent salary records


Newcastle, NYK

no experience required
Company size
13k employees

Airport:  Newcastle (NCL)

Airport Operations Agent Job description

At we are proud to deliver a VIP Service to our customers. Building on our established operation at Newcastle Airport, we are now expanding our fantastic Red Team to include Airside handling and are now expanding our own in-house Training Teams to allow us to fully manage our service delivery and ensure we deliver a fantastic service to our customers each and every time!

What will you do as a Ground Operations Trainer ?

  • Identify and analyse individual training and development needs, making recommendations in line with our Leadership Framework.
  • Undertake the delivery of coaching and support for all ground operations colleagues, ensuring training is tailored to individual requirements.
  • Be responsible for the design and development of initial and recurrent training for new and existing colleagues to support them to achieve the highest performance standards..

This is a varied and fulfilling role and will play a vital part in ensuring we achieve our Safety and Customer Satisfaction targets.

What Can We Offer You?

We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including: -

  • Excellent salary plus annual pay review
  • Generous Discretionary Profit Share Scheme
  • Free Car Parking
  • Free Uniform
  • Contributory pension scheme
  • 3 x Salary Life Assurance
  • 34 days holiday entitlement per annum (pro rata dependent upon contracted hours)
  • Option to buy and sell annual leave
  • Cycle to Work Scheme
  • Career progression opportunities
  • Access to Mental Health First Aiders
  • Employee Assistance Programme including professional counselling
  • Colleague discounts on Jet2holidays and holidays and flights
  • Recommend a Friend scheme (£250 for successful referrals)
  • Many retail discounts on travel and leisure, health, & wellbeing, eating out, shopping & lifestyle

This role is available on a 40 hour per week permanent contract basis. Working hours are rostered and require flexibility to support the delivery of training

A subject matter expert in Ground Operations Airside procedures you will have a proven track record of delivering training to ground operations colleagues in a fast-paced environment. You will have the ability to effectively to share your knowledge and embed learning as well as be able to engage and influence others. You will be passionate about training and developing others and be able to engage with both front or house and back of house teams. Unless a recognised equivalent is already held, the successful candidate will be willing to study towards the Level 3 Award in Education and Training qualification which will be provided by the company.

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