Part-time
Kansas City, KS
Category
Customer Service Representative
Experience
Mid-Level, Senior, Junior
Company size
84k employees
- 0 applicants
- 7 hour shift
- 401K
- Remote
- Bilingual
- Life insurance
- Health insurance
- Free parking
- Annual bonus
- Hurry up
Customer Service Representative Job description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
- Travel: Fly United for free - domestic and international – and bring your friends and family too!
- Flexibility: Opportunities for overtime and the ability to trade shifts to work a flexible schedule.
- Phenomenal Benefits: 401(k), pension plan, health insurance, and an Employee Assistance Plan for you and your family.
- Build your career: Opportunity to learn and grow into leadership roles with over half of our leaders starting in the operation.
- Up to $33.30 / hour: Seniority-based pay raises with additional compensation for shift differential and overtime
As the face of our customer, here’s what you will do:
Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts meaningful connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.What are your responsibilities:
- Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication
- Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer
- Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards
- Navigating challenges by being steady yet adaptable. Maintaining composure and managing issues while not taking customer frustration personally.
- Working collaboratively with others, supporting your colleagues, and helping them be successful with new processes and technologies.
Qualifications
- High school diploma, GED, or equivalent
- Minimum of 18 years old
- Comfortable working with computers, mobile devices, and new technologies
- Physical ability to stand and walk for an eight-hour shift, as well as lift and handle baggage
- Ability to acquire a SIDA badge and meet airport requirements for badging
- Legally authorized to work in the United States without sponsorship
- Ability to meet the Company attendance standards and uniform and appearance standards
More United Airlines jobs
Similar Customer Service Representative jobs
$21-24/hour
- 0 applicants
- Mid-Level, Senior, Junior
- Part-time
- 6 hour shift
- 401K
- Remote
- Bilingual
- Life insurance
- Health insurance
- Free parking
- Annual bonus
- Hurry up
- Work with the service partner to supervise all aspects of operations for the arrival and departure of United Airlines flights, and ensure vendor compliance with all operational and security requirements.
- Perform tasks assigned by Station Management to assist with daily Global Services or Airport Operations at the station.
Posted 7 months ago
$15/hour
- 0 applicants
- Mid-Level, Senior
- Part-time
- 12 hour shift
- 401K
- Remote
- Bilingual
- Life insurance
- Health insurance
- Free parking
- Annual bonus
- Hurry up
- Travel: Fly United for free - domestic and international – bring your friends and family too!
- Flexibility: Opportunities for overtime and the ability to trade shifts to work a flexible schedule.
Posted 7 months ago
$18-19/hour
- 0 applicants
- Senior, Mid-Level
- Full-time
- 6 hour shift
- 401K
- Remote
- Bilingual
- Life insurance
- Health insurance
- Free parking
- Annual bonus
- Hurry up
- Coordinate guests flow and organize guest accommodations during irregular operations
- Tracks all misconnecting guests and provides accommodation guidelines
Posted 8 months ago
€1k/month
- 0 applicants
- Mid-Level, Senior
- Full-time
- 1 hour shift
- 401K
- Remote
- Bilingual
- Life insurance
- Health insurance
- Free parking
- Annual bonus
- Hurry up
- Friendly and knowledge-sharing environment
- Working in a multinational team supporting LHT facilities worldwide
Posted 8 months ago
$16/hour
- 0 applicants
- Junior, Mid-Level
- Full-time
- 6 hour shift
- 401K
- Remote
- Bilingual
- Life insurance
- Health insurance
- Free parking
- Annual bonus
- Hurry up
- Provide customers with professional service and assistance
- Making hotel and catering reservations for inbound and outbound aircraft
Posted 8 months ago
Before you apply...