Customer Service Rep SGP (Part-Time)

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Department Overview

The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.

Job overview and responsibilities

• Work with the service partner to supervise all aspects of operations for the arrival and departure of United Airlines flights, and ensure vendor compliance with all operational and security requirements.
• Perform tasks assigned by Station Management to assist with daily Global Services or Airport Operations at the station.
• Other duties include back office administration, customer correspondences and other areas in Customer Services as and when required to meet operational demands ensuring the smooth running of operations.

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications

Required 

• Tertiary qualifications, or equivalent work experience in an operational Airline environment
• Minimum one (1) year experience in all areas of Airport Ground Services
• Must be fluent in English (written and spoken)
• Intermediate computer literacy (Industry systems, MS Office, Outlook 360)
• Airline industry experience
• Ability to work in a fast-paced operational environment
• Strong communication skills and interpersonal skills
• Ability to work independently without supervision
• Maintain a well-presented and professional appearance
• Must be flexible to work varying shifts, available 7 days a week/24 hours a day, including holidays and weekends, to deal with any operational and/or unforeseen situations
• Must be legally authorized to work in the Republic of Singapore for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT