Coordinator Load Planning

The Coordinator Load Planning performs weight & balance calculations to ensure the safe and efficient use of JetBlue aircraft. The Coordinator takes proactive measures to avoid potential weight & balance issues, in turn reducing delay risk and ensures that the aircraft load is within the acceptable center of gravity conditions for takeoff, flight, and landing. 

Essential Responsibilities

• Perform weight and balance-related activities on JetBlue Airways flights
• Plan and communicate payload data and compartment load plans on a timely basis
• Manage the processing of flights including weight restrictions and closeout procedures
• Communicate with and supports Station Operations, Flight Crews, System Operations and Dispatch as it relates to weight and balance activities
• Work with Dispatch and Flight Crews to resolve payload, fuel, and weight restriction issues
• Ad-hoc administrative duties, as directed

Minimum Experience and Qualifications

• High School Diploma or General Education Development (GED) Diploma
• One (1) year of airline Operations or Customer Service experience
• Must be available to work shift work, which includes nights, weekends, holidays, and shifts of varying lengths
• Ability to work well with others, perform under pressure and under fixed time constraints
• Strong organizational skills and detail-oriented
• Excellent verbal and written communication skills
• Proficient in Microsoft Office suite
• Must pass a ten (10) year background check, pre-employment drug test
• Must be legally eligible to work in the country in which the position is located

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Preferred Experience and Qualifications

• Holds FAA Dispatch license
• Two (2) years of JetBlue Airport and/or Ground Operations experience
• Experience using Sabre applications

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Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Well-groomed and able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
• Adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.), and Company policies, procedures and risk controls
•  Upholding JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities

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  Equipment:

• Computer and other office equipment

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  Work Environment:

• Normal Work Environment
• Flexible shifts, weekends, holidays, and extended hours

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  Physical Effort: 

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)