Hallmark Aviation Services

Baggage Claims Officers

Hallmark Aviation Services - Posted 4 months ago
$24/hour  + Equity
*high salary
*Based on 0 Baggage Claims Officer salary records

Full-time

Los Angeles, CA

Category
Baggage Claims Officer
Experience
Mid-Level, Senior
Company size
3k employees

Baggage Claims Officer Job description

Hallmark Aviation is seeking BAGGAGE CLAIMS OFFICERS to provide Exceptional service

to our WORLD CLASS International Airlines at LAX airport.

REQUIREMENTS AND SKILLS NEEDED:

  • Minimum 12 months of airline experience preferred
  • Must be able to work Full-Time as well as on weekends and holidays
  • Excellent focus on Customer and Client satisfaction
  • Ability and willingness to work harmoniously in a team environment
  • Strong leadership, but a stronger team player
  • Ability to work under pressure and meet deadlines
  • Able to communicate effectively, verbally and in writing
  • Thorough Knowledge of Baggage Services and World Tracer Preferred
  • Pro-active, Forward thinking
  • Well Organized and Strong Planning Skills
  • Arrange settlement decisions per the Airline’s guidelines
  • Customer relations support
  • Process claims, payments, and invoices in a timely manner
  • Able to meet the monthly target in closing claims

Required Skills

  • Microsoft Outlook, Excel, and Word
  • Constant interaction with passengers and management
  • Constant telephone and computer usage
  • Education: High School Diploma or Equivalent 

Required Training

Required to study and successfully complete two weeks of paid training

Shift

TBD. Open Availability required.

Schedule [i.e. M/T/W/F/Sun or TBA]

MUST HAVE OPEN AVAILABILITY (5 Days/Week Including Weekends)

Language

English Required

Salary/Benefits

$23.81/hr ($18.04/hr with Medical Benefits), voluntary Dental Vision, and 401K

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