Unifi

Airport Passenger Service Agent (Spirit) - CLT

Unifi - Posted 22 days ago
$15/hour  + Equity

Full-time

Charlotte, NC

Category
Passenger Service Agent
Career Level
Mid-Level, Senior
Company size
147 employees

Airport:  Charlotte Douglas Intl

Passenger Service Agent Job description

Responsibilities for Passenger Service Agent

  • Greet and assist passengers with a friendly welcome through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance
  • Handle all aspects of ticketing and check-in by operating a computerized system. System usage includes boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport including terminal and gate areas.

Benefits

  • Flight Benefits – exclusive travel privileges for yourself and your family with Delta Airlines
  • Competitive pay with daily access to earned wages
  • Paid holidays and paid time off
  • Comprehensive Medical, Dental and Vision Insurance
  • 401k company match upon eligibility
  • Exclusive discounts and additional wellness programs

Qualifications for Passenger Service Agent

  • Ability to showcase exceptional customer service abilities to all clientele.
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
  • Must be able to lift, carry, push, pull and move items of 70 pounds or more on a regular basis.
  • Must be able to communicate by radio and other devices.
  • Must be able to observe, judge distances, identify surroundings, hazards, aircrafts and equipment.
  • Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
  • Eligible to receive appropriate security clearances after satisfactory completion of a criminal background check.
  • Flexible schedule allowing work during nights, weekends, and holidays. Some shifts may require extended hours to meet business needs.

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