Unifi

Airport Agent (Delta) - GNV

Unifi - Posted 2 months ago
$13/hour  + Equity
*high salary
*Based on 0 Airport Ambassador salary records

Full-time

Gainesville, FL

Category
Airport Ambassador
Experience
Mid-Level, Senior
Company size
147 employees

Airport:  Gainesville Regional (GNV)

Airport Ambassador Job description

Benefits

  • Flight Benefits – exclusive travel privileges for yourself and your family with Delta Airlines
  • Competitive pay with daily access to earned wages
  • Paid holidays and paid time off
  • Comprehensive Medical, Dental and Vision Insurance
  • 401k company match upon eligibility
  • Exclusive discounts and additional wellness programs

Responsibilities for Ramp/Customer Service Agent

  • Safely lift, load, unload and transport baggage, mail, and cargo from aircraft to airport
  • Maintain on-time connections by guiding aircraft to and from gate positions
  • Protect baggage and other equipment from damage, loss, and weather conditions
  • Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders
  • Assist with record-keeping and documentation to ensure correct routing of baggage
  • Adhere to safety guidelines and maintain safe working conditions
  • Report equipment problems and breakdowns to facilitate fast repairs
  • Greet and assist passengers with a friendly welcome through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance
  • Handle all aspects of ticketing and check-in by operating a computerized system. System usage includes boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport including terminal and gate areas.

Qualifications for Ramp/Customer Service Agent

  • Able to work in extreme conditions, such as hot and cold weather, as well as small spaces
  • Eligible to receive appropriate security clearances after satisfactory completion of a criminal background check.
  • Familiarity with basic computer programs to assist with record-keeping and baggage routing
  • Possess a valid driver's license with a good driving record.
  • Flexible schedule allowing work during nights, weekends, and holidays. Some shifts may require extended hours to meet business needs.
  • Must be able to lift, carry, push, pull and move items up to 70 pounds or more on a regular basis.
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
  • Must be able to observe, judge distances, identify surroundings, hazards, aircrafts, and equipment.
  • Must be able to communicate by radio and other devices.
  • Ability to showcase exceptional customer service abilities to all clientele.

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