Hallmark Aviation Services

Airline Customer Service Representative

Hallmark Aviation Services - Posted 2 months ago
$24/hour  + Equity

Full-time

Los Angeles, CA

Category
Customer Service Representative
Career Level
Junior
Company size
3k employees

Airport:  Los Angeles Intl

Customer Service Representative Job description

Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide Exceptional service

to our WORLD CLASS International Airlines at LAX airport.

Job Duties

  • Perform a broad range of duties depending on location and service demands while delivering a high-quality product
  • Daily functions may include rotation through the ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
  • Constant passenger & crew interaction
  • Operate jet bridge
  • Resolve issues with flight activity to ensure an on-time departure
  • Some cash handling transactions manifests, and labeling

Skills

  • Common sense and organized
  • Mental capacity to make quick and rational decisions
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a fast-paced environment
  • Bilingual speakers are needed.  

Environmental Conditions:

  • Involves continuous people interaction and exposure to aircraft sounds

Required Skills

Basic Requirements

  • At least 18yrs old, with a High School Diploma or G.E.D.
  • English proficiency, and other languages may be required
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Able to stand, bend, squat, reach, grasp, and pick up items; occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures

*Starting pay $23.81/hr (If you obtain City of LA Health Waiver for Health Coverage with a parent, spouse or domestic partner) 

or $18.04/hr Base Pay with company health coverage.

Required Training

Selected candidates will be required to attend two weeks of paid training

Shift

5 Day shift (including weekends and holidays )

Schedule [i.e. M/T/W/F/Sun or TBA]

5 days a week

Language

Must be able to Read, Write and Communicate in English, Additional Languages are a Plus!

Salary/Benefits

$23.81/hr ($18.04/hr with Medical Benefits), voluntary Dental Vision, and 401K

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