Hallmark Aviation Services

Airline Customer Service Representative

Hallmark Aviation Services - Posted 8 months ago
$24/hour  + Equity
*high salary
*Based on 0 Customer Service Representative salary records


Los Angeles, CA

Customer Service Representative
Company size
3k employees

Airport:  Los Angeles Intl (LAX)

Customer Service Representative Job description

Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide Exceptional service

to our WORLD CLASS International Airlines at LAX airport.

Job Duties

  • Perform a broad range of duties depending on location and service demands while delivering a high-quality product
  • Daily functions may include rotation through the ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
  • Constant passenger & crew interaction
  • Operate jet bridge
  • Resolve issues with flight activity to ensure an on-time departure
  • Some cash handling transactions manifests, and labeling


  • Common sense and organized
  • Mental capacity to make quick and rational decisions
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a fast-paced environment
  • Bilingual speakers are needed.  

Environmental Conditions:

  • Involves continuous people interaction and exposure to aircraft sounds

Required Skills

Basic Requirements

  • At least 18yrs old, with a High School Diploma or G.E.D.
  • English proficiency, and other languages may be required
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Able to stand, bend, squat, reach, grasp, and pick up items; occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures

*Starting pay $23.81/hr (If you obtain City of LA Health Waiver for Health Coverage with a parent, spouse or domestic partner) 

or $18.04/hr Base Pay with company health coverage.

Required Training

Selected candidates will be required to attend two weeks of paid training


5 Day shift (including weekends and holidays )

Schedule [i.e. M/T/W/F/Sun or TBA]

5 days a week


Must be able to Read, Write and Communicate in English, Additional Languages are a Plus!


$23.81/hr ($18.04/hr with Medical Benefits), voluntary Dental Vision, and 401K

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