Airline Customer Service Representative

Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide Exceptional service to our WORLD CLASS International Airlines at LAX airport.

Job Duties

• Perform a broad range of duties depending on location and service demands while delivering a high-quality product
• Daily functions may include rotation through the ticket counter, lobby area, gate functions, customs, arrivals, and other areas within the airport
• Constant passenger & crew interaction
• Operate jet bridge
• Resolve issues with flight activity to ensure an on-time departure
• Some cash handling transactions manifests, and labeling

Skills

• Common sense and organized
• Mental capacity to make quick and rational decisions
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a fast-paced environment
• Bilingual speakers are needed.  

Environmental Conditions:

• Involves continuous people interaction and exposure to aircraft sounds

Required Skills

Basic Requirements

• At least 18yrs old, with a High School Diploma or G.E.D.
• English proficiency and other languages may be required
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Able to stand, bend, squat, reach, grasp, and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures

*Starting pay $23.81/hr (If you obtain City of LA Health Waiver for Health Coverage with a parent, spouse, or domestic partner) 

or $18.04/hr Base Pay with company health coverage.

Required Training

Selected candidates will be required to attend two weeks of paid training

Shift

5 Day shift (including weekends and holidays )

Schedule [i.e. M/T/W/F/Sun or TBA]

5 days a week

Language

Must be able to Read, Write and Communicate in English, Additional Languages are a Plus!

Salary/Benefits

$23.81/hr ($18.04/hr with Medical Benefits), voluntary Dental Vision, and 401K