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Hallmark Aviation Services

Airline Account Manager in Houston Airport

Hallmark Aviation Services - Posted 8 months ago
$86k-108k/year  + Equity
*high salary
*Based on 0 Account Manager salary records


Houston, TX

no experience required
Company size
3k employees

Airport:  George Bush Intercontinental (IAH)

Account Manager Job description

The Business Manager leads the airline's operational and administrative processes while coordinating with the airline client/station manager to meet high-quality standards.


  •  Proven LEADERSHIP abilities and ORGANIZATIONAL skills
  •  Excellent interpersonal, coaching, and counseling skills
  •  Understand that staff development is a leader’s responsibility
  •  Self-driven focus on Customer and Client satisfaction
  •  Ability to excel under pressure of meeting extreme deadlines
  •  Able to communicate effectively, both verbally and in writing accounts
  •  Experienced in planning a roster and monitoring work schedules
  •  Able to solve daily problems and make quick decisions within the operation
  •  5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred
  •  Flexible and able to promote positive attitudes from subordinates
  •  Computer Software (Word & Excel), typing, and ticketing experience
  •  Able to work varied hours


  •  Provide hands-on supervision of the staff and delegate workload
  •  Provide direct customer relations support
  •  Ensure that the account operates according to schedule and service level agreements
  •  Recruit, interview, and hire staff
  •  Oversee the long-term analysis of manpower needs, groom potential leaders
  •  Ensure cross-training as well as provide new and refresher training for staff members
  •  Manage attendance records and ensure appropriate shift coverage
  •  Handle discipline and motivation issues
  •  Process promotion, demotion and termination paperwork
  •  Enforce safety, security, and grooming standards
  •  Administer performance reward programs
  •  Control the budget for labor costs and allocation

   Essential Requirements:

  •        At least 18yrs old, with a High School Diploma or G.E.D.
  •        English proficient, other languages may be required
  •        Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  •        Computer Literate
  •        Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
  •        Reading & comprehension of reference materials, instructions, policies & procedures
  •     Valid US work authorization
  •        Professional demeanor and exceptional presentation
  •        Flexible schedule & availability
  •        Background Check, Fingerprinting required
  •        Drug Screen required on day of hire

Required Skills


Required Experience


Job Location

Houston, Texas, United States

Position Type


Required Training

Selected candidates will be required to attend and successfully complete management and airline product training


TBD. Must have flexible availability and reliable transportation

Schedule [i.e. M/T/W/F/Sun or TBA]

To be discussed at time of interview


English Required


TBD (Depending on Experience) Parking, Medical & voluntary Dental/Vision/401K