Hallmark Aviation Services

Airline Account Manager in Houston Airport

Hallmark Aviation Services - Posted 6 days ago
$86k-108k/year  + Equity
*high salary
*Based on 0 Account Manager salary records

Full-time

Houston, TX

Category
Management
Experience
no experience required
Company size
3k employees

Airport:  George Bush Intercontinental (IAH)

Account Manager Job description

The Business Manager leads the airline's operational and administrative processes while coordinating with the airline client/station manager to meet high-quality standards.

REQUIREMENTS AND SKILLS NEEDED:

  •  Proven LEADERSHIP abilities and ORGANIZATIONAL skills
  •  Excellent interpersonal, coaching, and counseling skills
  •  Understand that staff development is a leader’s responsibility
  •  Self-driven focus on Customer and Client satisfaction
  •  Ability to excel under pressure of meeting extreme deadlines
  •  Able to communicate effectively, both verbally and in writing accounts
  •  Experienced in planning a roster and monitoring work schedules
  •  Able to solve daily problems and make quick decisions within the operation
  •  5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred
  •  Flexible and able to promote positive attitudes from subordinates
  •  Computer Software (Word & Excel), typing, and ticketing experience
  •  Able to work varied hours

SPECIFIC DUTIES INCLUDE:

  •  Provide hands-on supervision of the staff and delegate workload
  •  Provide direct customer relations support
  •  Ensure that the account operates according to schedule and service level agreements
  •  Recruit, interview, and hire staff
  •  Oversee the long-term analysis of manpower needs, groom potential leaders
  •  Ensure cross-training as well as provide new and refresher training for staff members
  •  Manage attendance records and ensure appropriate shift coverage
  •  Handle discipline and motivation issues
  •  Process promotion, demotion and termination paperwork
  •  Enforce safety, security, and grooming standards
  •  Administer performance reward programs
  •  Control the budget for labor costs and allocation

   Essential Requirements:

  •        At least 18yrs old, with a High School Diploma or G.E.D.
  •        English proficient, other languages may be required
  •        Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  •        Computer Literate
  •        Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
  •        Reading & comprehension of reference materials, instructions, policies & procedures
  •     Valid US work authorization
  •        Professional demeanor and exceptional presentation
  •        Flexible schedule & availability
  •        Background Check, Fingerprinting required
  •        Drug Screen required on day of hire

Required Skills

.

Required Experience

.

Job Location

Houston, Texas, United States

Position Type

Full-Time/Regular

Required Training

Selected candidates will be required to attend and successfully complete management and airline product training

Shift

TBD. Must have flexible availability and reliable transportation

Schedule [i.e. M/T/W/F/Sun or TBA]

To be discussed at time of interview

Language

English Required

Salary/Benefits

TBD (Depending on Experience) Parking, Medical & voluntary Dental/Vision/401K

More Hallmark Aviation Services jobs